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FAQ
General questions
When new numbers are added?
The created account was banned after a while
There are numbers on the website but they can't be bought
What are temporary disposable numbers means?
Balance replenishment
How to replenish the balance of the 5sim account?
Payment fee
The money was not credited to the account balance
How to withdraw money from 5sim account?
Transfer of funds to another 5sim account
Low rating, no enough money
Message "No enough money"
Message "Low rating"
Registration, login, email
I can't create a 5sim account
I can't login to 5sim with my login and password
How to change email of the 5sim account?
What to do if my account was hacked?
SMS, verification codes
What to do if SMS does not arrive
Incorrect confirmation code
The phone number has already been used
How do I receive verification code again?
Receiving SMS repeatedly within 15 days for Mongolia, Vietnam Virtual7
API information
How to find API key?
Purchase of numbers via API
IP was blocked
Cooperation
Add 5sim to the software
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Sale of numbers on the 5sim platform
Earn with 5sim
Leave a feedback about 5sim
Overview on 5sim
