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FAQ

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General questions

General questions

When new numbers are added?The created account was banned after a whileThere are numbers on the website but they can't be boughtWhat are temporary disposable numbers means?Phone number with long-term use
Balance replenishment

Balance replenishment

How to replenish the balance of the 5SIM account?Payment feeThe money was not credited to the account balanceHow to withdraw money from 5SIM account?Transfer of funds to another 5SIM account
Low rating, no enough money

Low rating, no enough money

Message "No enough money"Message "Low rating"
Registration, login, email

Registration, login, email

I can't create a 5SIM accountI can't login to 5SIM with my login and passwordHow to change email of the 5SIM account?What to do if my account was hacked?
SMS, verification codes

SMS, verification codes

What to do if SMS does not arriveIncorrect confirmation codeThe phone number has already been usedHow do I receive verification code again?How to verify via a call?How to receive a call and a code from a voice bot?
API information

API information

How to find API key?Purchase of numbers via APIIP was blocked
Cooperation

Cooperation

Add 5SIM to the softwareSale of numbers on the 5SIM platform

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