Question 1

How to replenish the balance of the 5SIM account?

Accepted Answer

Log in to 5SIM accountClick on "0" and choose the appropriate balance replenishment methodEnter the recharge amount in the appropriate field and click on "Go to paymnet" or "Create invoice"You will be redirected to the payment system's website, next fill in the required fields or you will be given an address, to which side you need to make the payment

Question 2

Payment fee

Accepted Answer

By choosing the balance replenishment method on 5SIM, in most cases you will see fee amount and footnotes with a description of the conversion rate.

Question 3

The money was not credited to the account balance

Accepted Answer

Specify the payment method, that you chose and send the transaction receipt with an attached file.

Question 4

How to withdraw money from 5SIM account?

Accepted Answer

Upon payment formation footnotes are indicated. Please, read them. It is desirable to spend all the funds within the system.

Question 5

Transfer of funds to another 5SIM account

Accepted Answer

It is impossible to transfer funds from one 5SIM account to another.

Balance replenishment

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